SubCashier

Overview

The SubCashier settings page lists the SubPOS devices assigned to this location in POS Admin. You can’t add a SubPOS from this page — a SubPOS device is requested from the Devices page and assigned to a location there. Once assigned, it shows up here on the MainPOS; until then, this page shows No Connected Devices.

This settings tab only appears on a MainPOS. A SubPOS device doesn’t show SubCashier settings at all — only the MainPOS can configure SubPOS devices.

Requirements

A MainPOS device (not a SubPOS)
A SubPOS device requested and accepted in POS Admin → Devices
That device assigned to this location — see Locations
The SubPOS’s local IP address — ideally a fixed one

Steps

Open SubCashier settings

Open Settings → SubCashier on the MainPOS device to see the Sub Cashier table — name, IP address, whether it’s paired, and its connection status.

The Sub Cashier table with name, IP address, paired status, and connection status — SubPOS devices assigned to this location.

If no SubPOS is assigned to this location yet, the page shows No Connected Devices instead.

The SubCashier page with no SubPOS devices assigned — No Connected Devices — until one is assigned in POS Admin.

Open a device’s options

Click the three dots at the end of the row to see Sub POS Screen Options: Edit Data and Connect. When the SubPOS is already connected, Connect is replaced by Disconnect.

The Sub POS Screen Options menu with Edit Data and Connect — Edit Data or Connect.

Set the device’s IP address

Tap Edit Data. The Edit Sub Cashier dialog shows the Device Name and IP Address — type the SubPOS’s local IP address and tap Save.

The Edit Sub Cashier dialog with Device Name and IP Address fields — Enter the SubPOS's local IP address.

Notes

Give the SubPOS iPad a fixed IP address so it doesn’t change after the router restarts — otherwise the MainPOS loses it and shows Disconnected. See Fixed IP Address, which includes a short video.

A SubPOS isn’t added from this page. It’s requested and assigned to a location in POS Admin first — see Devices and Locations — and only then appears here.

A SubPOS connects to the MainPOS over the local network. Both devices must be on the same network to stay connected.

Troubleshooting

A SubPOS you expect isn’t listed here? Confirm it was requested and accepted in Devices and assigned to this location.

A device shows Disconnected? Check that its IP address is correct in Edit Data, and that it’s on and reachable on the local network, then use Connect.