Fees
Overview
Fees are extra charges added to an order, such as a service fee. Create them once and apply them per menu for a specific order type.
Requirements
- Permission to view fees
Steps
Open Fees
From the sidebar, go to Manage → Fees.
Add a fee
Click the Add New Fees button to open the form.
Set the title and code
Enter a Title, such as Service charge or Late-night surcharge. You can leave Code empty to have it generated automatically.
Save
Click Save at the top-right of the form to add the fee.
Apply it per menu and order type
Choose the menu and order types the fee applies to.
From the sidebar, go to Products → Menus.
Select the menu you want to apply the fee to
Click on the menu you want to apply the fee to.
Menu details page
After clicking, it opens the selected menu’s details page. Scroll down to the Fees section, below the menu items.
You can see the fees section.
From here you can enable it for a specific order type by checking the order type. A newly added fee starts switched on for every order type, so untick the ones where it should not apply. Changes to these boxes are saved right away.
Add another fee on the same menu
You can add more than one fee on the same menu, and also on the same order type.
It opens the Add New Fees window. Select the fee by its Code or Fee name, choose the Type (Fixed Amount or Percentage), enter the Value for a percentage or the price for each currency for a fixed amount, then click Save at the top-right.
Note that this form is select-only, so you must first create a fee on the Fees page before you can select it here.
Notes
To change an existing fee, click ⋯ at the end of its row: Edit, Disable, or Delete. To change several at once, select their rows. See Working with lists.
A fee is only added on the POS for the menus and order types you apply it to.
Troubleshooting
If a fee is missing on an order, confirm it is applied to that Menu and order type, and that the device has synced.
Can’t find a fee when applying it to a menu and order type? Confirm it has been created on the Fees page.