Orders
Overview
The Orders page is a read-only record of every order across your locations. Orders are created on the POS device and synced to the cloud automatically — you cannot create or edit them here.
Requirements
- Access to the Eatabill POS Admin.
Steps
Open Orders from the sidebar to see the full order list. Each row shows the order number, date, location with its order type and channel, customer, amount with payment method, source device and cashier, and status.
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Read the list — scan the columns for the order, date, location (with order type and channel), customer, amount, source, and status.
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Open an order — click any row to view its full detail: operational details, customer, payment summary, activity timeline, and an order summary with line items, discounts, and tax. Use Copy reference to copy the reference number, or Print receipt to print it.
Open an order to see its details. Scroll down for the customer, payment, and activity timeline. -
Filter — click Filters to narrow the list by date, location, order type, channel, status, amount range, source, payment method, or cashier. Use the search box to find a specific order.
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Export — click Export to download the orders in the list as a spreadsheet file. Set the filters first to export only the orders you need.
Search, filter, and export the orders list.
Notes
Orders are created on the POS device and synced to the cloud. This page only displays them — there is no way to add or edit an order here.
Troubleshooting
If a recent order is missing, the POS device may not have synced yet. Confirm the device is online and click on sync to complete before refreshing.