Eatabill POS Application
The Eatabill POS Application is the cashier terminal app for taking orders and payments on a tablet. It is offline-first and syncs with the cloud. A device runs as MainPOS (the primary till, which talks to the cloud) or SubPOS (a secondary till, which connects to a MainPOS on the local network).
A typical day on the till: start the business day, take orders and send them to the kitchen, take payment right away or settle pay-later orders from Active Orders, and end the day with Reports as your source of truth. Sensitive actions — cancels, refunds, discounts, compliments — require a reason and, when needed, a manager approval.
If something goes wrong
The app has a few recovery screens. They don’t lose your orders — orders are saved on the device.
“This screen ran into a problem” — only the current screen failed. Tap Try Again, or Go to Home to carry on from the Home screen.
“Something went wrong” — the app hit an error it couldn’t recover from. Tap Restart App. If it keeps happening, tap Export Logs first and send the file to support.
“Database update could not be completed” — an update to the data stored on the device didn’t finish. Reconnect the device to the internet and try again. Don’t reinstall the app — that would delete orders that haven’t synced yet. Contact support if it doesn’t clear.