Payment

Overview

The Payment screen is where you take payment for an order. You can pay with one method for the full amount, or split the total across several — the methods you see depend on the location configuration. When the required amount reaches zero, you can confirm the payment and print. The order is then marked Completed.

Requirements

Logged in to the POS app
An order ready to pay — from the Home screen, or a pay-later order waiting in Active Orders

Steps

Open Payment

From the order, tap Pay to open Payment Options. The Require Amount shows what’s still owed, and the payment methods available for this location are listed on the right.

Payment Options with the required amount and a list of payment methods — Payment Options, with the required amount.

Pick a payment method

Tap a method. A dialog opens with two options: All amount (pay the full required amount with this method) or Customize (pay a specific amount with it).

A payment method dialog with All amount and Customize options — All amount, or Customize.

Customize the amount

Tap Customize to open a keypad, type the amount for this method, then tap Save.

The keypad for entering a custom amount for a payment method — Type the amount, then Save.

Split across methods

The payment you just added appears on the left with the amount and a delete icon, and Require Amount drops by that much. Tap another method to add another payment — repeat until the required amount reaches 0.

Two payments added, with the required amount partially covered — Add another method — the required amount drops each time.

Confirm and print

Once Require Amount is 0, Print & Confirm Payment becomes active — tap it to complete the order. It stays disabled until the full amount is covered.

Require Amount at 0 with Print & Confirm Payment active — At 0, Print & Confirm Payment turns on.

Notes

Payments can be split across several methods. If you delete a payment, the deletion is recorded for audit, so the order’s payment history stays accurate.

Every payment you add — and every one you remove — is logged in the order’s Order Activities, with the method and amount. Open a paid order in Order History and scroll to Order Activities to see exactly what happened: each payment added, and a negative entry for anything deleted.

An order's activity log focused on its payment entries, including a deleted payment — Payments added and removed, both logged.

Paying marks the order Completed and moves it to Order History. Pay-later orders (sent to the kitchen without payment) are settled the same way — open them from Active Orders and take payment.

Troubleshooting

Print & Confirm Payment stays disabled? The required amount hasn’t reached 0 yet — check the payments listed on the left and add more until it’s fully covered.

Receipt didn’t print? Check the printer connection in Printers, then reprint from the order. The payment itself is already saved.