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EatabillPOS ApplicationSettingsKDS

KDS

Overview

The KDS settings page lists the KDS screens added to this location in POS Admin, and lets you configure how each one receives orders. You can’t add a KDS from this page — a KDS device is requested from the Devices page and assigned to a location there. Once assigned, it shows up here on the MainPOS; until then, it won’t appear.

This settings tab only appears on a MainPOS. A SubPOS device doesn’t show KDS settings at all — only the MainPOS can configure KDS screens.

Requirements

  • A MainPOS device (not a SubPOS)
  • A KDS device requested and accepted in POS Admin → Devices
  • That device assigned to this location — see Locations
  • The KDS screen’s local IP address — ideally a fixed one

Steps

Open KDS settings

Open Settings → KDS to see the KDS Screens table — name, IP address, whether it’s paired, and its connection status.

KDS screens assigned to this location.

Open a screen’s options

Click the three dots at the end of the row — scroll right if you need to — to see Edit Data and Connect. When the screen is already connected, Connect is replaced by Disconnect.

Edit Data or Connect.

Set the screen’s IP address

Tap Edit Data. Under Screen IP Address, type the KDS device’s local IP address.

Enter the screen's local IP address.

Choose the order types

Under Order Types, select All, or only the order types this screen should receive — for example Delivery, Dine In, Pick Up. This is useful when you run more than one KDS screen for different order types.

Select All, or specific order types.

Choose which cashiers send here

Under Cashiers, select All, or only the specific devices (like the MainPOS or a SubPOS) whose orders should go to this screen. Use this if you have more than one KDS screen and want, for example, the MainPOS to send to one screen and a SubPOS to send to another.

Select All, or specific cashier devices.

Save

Tap Update to save the screen’s settings. The POS then tries to connect to the screen and shows ”✓ Connected to KDS device” or “Failed to connect to KDS device”. Once it’s connected, the status turns Connected and the options menu shows Disconnect.

A connected screen offers Disconnect instead of Connect.

Notes

Give the KDS iPad a fixed IP address so it doesn’t change after the router restarts — otherwise the MainPOS loses it and shows Disconnected. See Fixed IP Address, which includes a short video.

A KDS screen isn’t created from this page. It’s requested and assigned to a location in POS Admin first — see Devices and Locations — and only then appears here to configure.

Troubleshooting

A KDS screen you expect isn’t listed here? Confirm it was requested and accepted in Devices and assigned to this location.

A screen shows Disconnected? Check that its IP address is correct and that it’s on and reachable on the local network.

Last updated on
PrintersSubCashier