Pairing

Overview

Pairing connects the KDS screen to your POS over the local network so it can start receiving orders. You do this once when the screen is first set up. The KDS reaches the cloud only through the POS, so the two devices must be on the same network.

Watch: pairing the kitchen screen end to end

Requirements

A MainPOS on the same local network as the KDS screen
The KDS configured on the POS — see POS → Settings → KDS

Steps

Open the KDS app

Turn on the screen and open the KDS app. It waits for a POS connection.

KDS app waiting for a POS connection — The app waits for the POS to connect.

Enter the pairing code

When the POS connects, enter or confirm the pairing code shown on the screen.

Pairing code entry on the KDS screen — Enter or confirm the pairing code.

Wait for validation and sync

The POS validates the code with the cloud and sends the initial sync data to the KDS.

KDS receiving the initial sync data — The POS validates the code and sends the initial data.

Confirm the screen is ready

Once the data arrives, the KDS is paired and ready to show orders.

Paired KDS screen ready to receive orders — The KDS is paired and ready.

Notes

The KDS never talks to the cloud directly. It reaches the cloud only through the POS, so the POS must be running and on the same network for the screen to stay in sync.

Troubleshooting

Stuck on “Not connected”? Confirm both devices are on the same local network and that the POS has added this KDS in POS → Settings → KDS.