Open Cash Drawer

Overview

Open Cash Drawer pops the cash drawer open from the till, without printing a receipt or starting an order. The drawer isn’t connected to the device directly — it’s wired to a receipt printer by a LAN/Ethernet cable, and the printer triggers it. Once the printer is added in Printers by its IP address, the drawer works — there’s no separate drawer setup or configuration.

Requirements

A cash drawer wired to a printer with a LAN/Ethernet cable
That printer added on this device by its IP address (see Printers)

Steps

Connect the drawer to the printer

Wire the cash drawer to the printer using a LAN/Ethernet cable.

Add the printer by IP

In Printers, add the printer using its IP address. That’s it — no extra drawer configuration is needed.

Open the More list

Tap the hamburger icon (≡) in the top bar.

Tap the hamburger icon.

The More List opens with Reports, Open Cash Drawer, and Settings.

The More List with Reports, Open Cash Drawer, and Settings — Tap Open Cash Drawer.

Open the drawer

Tap Open Cash Drawer. The drawer wired to your configured printer pops open right away.

Video

A third-party reference video for the hardware connection only — we'll swap this for our own recording. Watch through 1:03: the LAN/Ethernet cable from the printer to the drawer. After that point, the video shows software configuration on a different POS system, which doesn't apply here — we only need the printer's IP address.

Notes

The cash drawer opens through the printer it’s wired to — there’s no separate drawer setup. If the printer is added by its IP address and reachable, the drawer works.

Troubleshooting

Drawer doesn’t open? Confirm the printer is added in Printers by its IP address and is reachable, and that the drawer’s LAN/Ethernet cable is connected to that printer.