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Payment Methods

Overview

Payment options are the methods customers can use to pay — for example Cash or Card. Create them once and enable the ones each location accepts.

Requirements

  • Permission to view payment options

Steps

Open Payment Options

From the sidebar, go to Manage → Payment methods. The page opens as Payment Options.

The Payment Options list.

Add a payment option

Click the Add New Method button to open the Add New Options form.

Creating a new payment option.

Name it

Enter a Title such as Visa CIB or Talabat Credits. Select a Tag: Cash, Card or Coupon. You can leave Code empty to have it generated automatically.

Enter a title and select a tag.

Save

Click Save at the top-right of the form to add the payment option.

Save Payment Option.

Enable it per location

Open each location and enable the payment options it accepts.

Enabling the Payment Option per location.

Click on the location you want to assign the new Payment Options

Click on the location you want to assign the new Payment Options.

Scroll down in the location data till you find the Payment Methods section

Scroll down in the location data

Payment Methods Section

Payment Option Section
Payment Option Section

Assign Payment Option to this location

Assign Payment Option to this location by clicking on the Edit Payment Methods button.

Assign Payment Option to this location

It opens the Edit Payment Methods window. Each row is an order channel and each column is an order type. Click a cell and pick the payment methods allowed for that channel and order type (you can type to search).

Pick the payment methods for a channel and order type.

Use the copy and paste icons next to a cell to reuse the same selection in other cells, or the delete icon to clear a cell.

The same methods pasted across all order types.

Save

Click Save at the top-right of the window to assign the Payment Option.

Assign Payment Option to location.

Notes

To change an existing payment method, click ⋯ at the end of its row: Edit, Disable, or Delete. To change several at once, select their rows. See Working with lists.

A payment option is only selectable on a POS device once it is enabled for that device’s location.

Troubleshooting

If a payment option is unavailable on the POS, confirm it is enabled for that location and that the device has synced.

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